General Manager Operations
Total Tools is a retail store which specializes in Air Tools, Air Compressors, Mechanics Tools, Cordless Tools, Engineering Equipment.
I have extensive strategic and operational management experience having worked in the Apparel (work wear), Paint, Automotive, Glass & Glazing and Fitness industries. My leadership style encourages discretionary effort and produces highly motivated teams capable of consistently delivering superior outcomes. As a self-confessed perfectionist I have exacting standards and enjoy the challenge of continuous improvement in all areas. I thrive in a culture that is truly customer-centric and encourages creativity, innovation and calculated risk-taking. Specialties: Business leadership, customer delight, retail operations, trade services, multi-site management, continuous improvement, training & development, project management, business analysis, strategy formulation & implementation.
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