Senior Director, Service Operations
Thirty Madison is the human-first health company making specialized care and treatment accessible to everyone. Check out @getkeeps @trycove and @tryevens
I'm a dynamic and skilled expert in service operations and customer experience with a proven track record of successfully leading teams and spearheading growth initiatives. At Thirty Madison, I played a key role in driving the rapid expansion of the Clinical Operations and CX functions. With experience spanning various industries, including healthcare, hospitality, and international relations, I have developed a keen ability to optimize processes and strike the right balance between efficiency and quality. Always eager to innovate and learn, I strive to inspire excellence in my teams and bring a fresh perspective to every project.
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