Russell Fewing Email Address

Director of Client Services

Thales provides your organization with security and trust in data wherever data is created, shared or stored without impacting business agility.

•A passionate, customer-focused services leader with in-depth experience of leading and managing technical support, customer success and services teams •Experienced in managing teams across multiple regions and locations •Strong technical and IT security skills •A vocal exponent of the importance of rigorous processes, innovation, and continuous improvement •Ability to initiate complex projects and drive them through to operational status •Outstanding public speaker and leader, capable of captivating an audience and motivating a team Strategic, financial and management responsibility for the teams, the infrastructure and the service products. ITIL and CISSP qualified. Extensive industry experience including Customer Success, Professional Services, Project Management, Product Marketing, and Pre-sales Support.