Chief Operating Officer
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Entrepreneurial Tech Executive with a proven record of scaling global operations and driving results in organizations from pre-revenue to $6B in revenue. Experienced leader with the ability to create clear & aggressive vision for growth, inspire teams to innovate and consistently execute. Strong track record of attracting, hiring and developing leaders across the company. As COO at Alma, I am working with a world class team to improve access to mental health services through an innovative and robust platform for mental health providers. We are on a mission to expand nationwide and transform access and capacity through technology. At Takeoff Technologies, I scaled the business from no live operations to 9 live sites & 20 in construction across the US, Canada, Australia, New Zealand, Middle East with clients like Albertsons, Ahold Delhaize, Loblaws, Woolworths, Carrefour MAF, etc. At Wayfair, I built a world class vendor direct supply chain driving Wayfair from $250M to $6B in 8.5 years and doubling customer satisfaction scores. Created what Amazon calls the "world's best drop ship operation" across a network of 10,000+ suppliers in the US, Canada, and Europe. I am driven by problem solving and building collaborative teams that can improve the customer experience while scaling at a breakneck pace. I am a leader with proven experience driving change across multiple fronts in a dynamic, technology fueled environment. Adept at using data to identify and prioritize opportunities. Nimble and entrepreneurial. Strong leadership and communication skills. Specialties: Taking concepts from vision to successful implementation. Creating alignment across teams and leaders and holding myself and others accountable for delivering on goals. Driving and supporting growth from start up to multi-billion scale. Motivating and managing successful teams. Developing strong leaders within the organization. Establishing collaborative relationships with vendors, customers, and employees.
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