Vice President, Contact Center Operations
Tailored Brands provides a personal, convenient, one-of-a-kind shopping experience with compelling products and world-class service.
Greetings! I’m James Tarsney, a dynamic and analytical professional with 15+ years of experience in customer experience and contact center operations across the retail sector. I have a proven history of dramatically driving revenue and bolstering customer satisfaction rates by streamlining operations with new technology and building exceptional customer service teams. I possess a demonstrated talent for identifying opportunities for service and customer experience improvements aligned with the organizational mission and objectives. While others take pride in meeting all standards set before them, my passion is for delivering service and results that go beyond organizational expectations, creating a win-win scenario for everyone involved. Please feel free to contact me at jtarsney@gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances. Warm regards, -James Tarsney
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