Pam Finnerty Email Address

Manager Product Delivery

Surescripts operates the one of the largest eprescription networks in the United States and supports a rapidly expanding ecosystem of health care organizations nationwide. Its core services include prescription benefit, medication history and prescription routing. The company helps connect certified eprescribing software, mailorder pharmacies, Medicaid, prescribers, hospitals, acute care settings, health plansPBMs, chain pharmacies, state departments of health and vendorcompetitor networks. Some of its affiliates include National Council on Patient Information and Education, Regenstrief Institute, California Health Care Foundation EPrescribing Initiative and National Alliance of State Pharmacy Associations.

Business/information technology professional specializing in efficient software delivery that meets or exceeds customer expectations. 19+ years of experience promoting technology advancements via effective requirements elicitation, user story authoring, task and time management, solution design, and technology delivery process improvement. Expert at mitigating differences between business end-user and technology development teams. Self-starter with deep experience leading strategy and priority definition, process flow mapping, business needs analysis. Experienced in Agile Scrum and waterfall methodologies. Successful at identifying and executing cost-effective solutions. Background includes project management, user interface design, data modeling, reporting, solution architecture, and programming. Hold PhD and Master of Science degrees in Computer Science, and Bachelor of Science in Business. Respected industry leader who has published and presented best practices at leading international forums. SKILLS INVENTORY • User Story / Requirements Gathering, Documentation, & Analysis • Agile SCRUM and Kanban • Business Intelligence Requirements, Report Design • Joint Application Development (JAD) • Use Case Definition, Analysis • Data Modeling / Data Mapping • Business Process Definition, Documentation • Software Development Lifecycle (SDLC) • Test Case Development • Solution Design • Training Documentation Design • User Experience / User Interface Design • eCommerce, Mobile platforms • Development team leadership • IT Strategy • IT Software Integration Strategy • Governance Strategy • Customer Relationship Management (CRM)