Rob Batten Email Address
@ssense.com
Incident and Request Manager, Office Technology
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A results-driven Information Technology professional with over 20 years working in technology in many different industries, including warehousing, retail, manufacturing, and media. Recognized for being a highly responsive, proactive, and collaborative professional with a natural inclination toward embracing change. An ITIL and Cybersecurity certified leader with success in supporting 40% year-over-year company growth, by assembling the right people, applying the correct process, and implementing and managing the right technology. Has a wide range of both technical skills and business acumen with extensive expertise in managing: •Rapid company growth with changing priorities •Technical teams across many geographical locations •Large operational and capital budgets •Working closely with internal and external business partners. •All levels of End user technical support •Infrastructure implementations •Data storage and protection solutions
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