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Carole Elwell Email Address

abcdefg@southwest.com

Job Title

Digital Transformation and MarTech and CRM and Database and Loyalty

Company
Southwest Airlines

Southwest Airlines is an aviation company which provides low cost transportation facilities,flight status along with booking of hotels and rented cars through the official their website.

Bio

Experienced Digital Transformation Leader with 20+ years’ experience with #11 ranked company in FORTUNE’S list of World’s Most Admired Companies delivering outstanding results in technology solutions and Customer loyalty. Warrior’s Spirit Award: One of four Employees company wide (60K Employees) recognized annually for outstanding contributions to the company. A rare blend of strategy, technology, and business acumen leading to deliver best in class MarTech and digital solutions. Proven ability to create consensus across all levels of the organization and business units to improve Customer experience and personalization, maximize brand loyalty, and increase company profits. Proven track record to develop strong teams to execute against business objectives. Experienced leader building exceptional Employee engagement and culture. Leads efforts to deliver on the brand promise by providing digital leadership resulting in improved Customer experience and exceptional Customer loyalty. Proven ability to create consensus across all levels of the organization and business units to improve Customer experience, maximize brand loyalty, and increase company profits. Experienced Public Speaker: 2020 Teradata Webinar: Southwest Airlines: The Story of a Digital Transformation with a Heart of Data, 2019 Movable Ink Think Summit: Southwest Airlines’ use of Augmented Reality Technology, 2019 Southwest Airlines Annual Marketing Meeting: Be Intentional – A Southwest Story.

Last University
University of North Texas
Location
Lives in Spanaway.

Other people working at Southwest Airlines:

Justin JonesVice President Tech Ops Planning and Performance
G. KellyChairman, President, and Chief Executive Officer
Julie WeberVice President and Chief People Officer
Crussell********@southwest.com
Andy AllmannDirector of Promotions and Sports Marketing
E. Nielsen********@southwest.com
Ryan GreenSenior Vice President and Chief Marketing Officer
D. Kimbrough**********@southwest.com
Lacey N.******@southwest.com
L. Howard*******@southwest.com
Andrew WattersonAssistant Manager
J. Poda*****@southwest.com
Joe Harris*******@southwest.com
L. Albright*********@southwest.com
Priscilla QuintanillaSenior Director Technology Service Management, Technical Services, and Enterprise Technology Operations
Linda Rutherford**********@southwest.com
Ryan GreenSenior Vice President and Chief Marketing Officer
Carole ElwellDigital Transformation and MarTech and CRM and Database and Loyalty
Erika Linford**********@southwest.com
Kevin Krone******@southwest.com
David MitchellSupervisor
Anne MurraySenior Director of Marketing

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