B. Ledbetter Email Address

At Southcentral Foundation, we intentionally design everything from our buildings and facilities, to our services and systems, to be responsive to the needs and values of the Native Community. Our customers drive everything. While we are celebrating 30 years of health care excellence and have won the Malcolm Baldrige National Quality Award, continuous improvement is a journey - and we realize we still have more work to do. We use advisory councils, surveys, focus groups, a toll-free hotline, a variety of best-practice improvement tools and other means to learn what is working and what is not. Our employees are trained to listen, and to use this feedback to make changes, big and small. By working together, it is possible to raise the health status of our families and communities and achieve physical, mental, emotional, and spiritual wellness.