Nico Wartenbergh Email Address

Chief Technology Officer

RITUALS is the first brand in the world that combines home & body cosmetics. With its product line - from nourishing face and body creams to pure tea, soulwear, scented candles and mineral makeup- the brand represents the special attention that changes everyday routines into meaningful moments. All 400 products are inspired by authentic Eastern traditions. Following the opening of the first store in Amsterdam in 2000, cities like London, Madrid, Antwerp, Lisbon, Berlin, Stockholm, Sao Paulo and New York followed. Meanwhile the luxury brand has 360 stores, 700 shop-in-shops and 5 city spas all over the world.

Professional Profile •Current CTO at Rituals Cosmetics International •Visionary and a transformational CIO/CTO, focused on delivering best value state of the art solutions to provide business benefits •Dynamic career with strong leadership and programme management, problem solving, planning, team building and strategic planning capabilities •Full responsibility of managing multi-million budget with excellent record in implementing and executing robust business intelligence solutions and controls frameworks •Diverse background in retail (20 years) and in profit/non-profit organisations, with extensive thought leadership in IT Management and Governance •Extensive experience in assessment of suppliers and managing their service levels and performance •Strong believer in innovation in technology, agile business focused IT organization, integrated architecture, risk management and sourcing non-core IT functions •Nominated for the Cisco Innovation Award •Led cost reduction programs to manage IT costs and improve profitability and business continuity Core Competencies •Strategy: Strategic planning, Technology architecture and Integration •Management and Leadership: Organisation and Staff Development, IT Budget planning and Project Management •Retail IT Solution: Buying and Planning tools, ERP (SAP ECC), Supply chain, loyalty programme, PoS, Store Infrastructure and logistics solution •Security and Controls: COBIT Framework, risk assessment and mitigations, PCI-DSS •Business Intelligence and Data Ware house: Implementation of BI tools (Qlikview, Microstrategy), SAP Business warehouse •Multichannel/Omnichannel: Technical architecture (based on Service Oriented Architecture) for multichannel strategy •Outsourcing: Selection and management outsourcing provider for technical and system management •Customer Relation Management: Tools to enhance customer engagement and personalize their shopping experience