Deirdre Thompson Email Address
@redwoodcu.org
Senior Vice President and Member Experience
Redwood Credit Union (RCU) is a full-service financial cooperative, assisting consumers and small business owners with achieving their financial goals and dreams since 1950. Unlike financial institutions whose purpose is to create profit for stockholders, RCU is a financial cooperative which means our focus is simply to serve the Members who participate in our cooperative
Deeply experienced Operations and Project leader with a rabid passion for Customer and Community service. Equipped with a unique blend of multi-generational, multi-channel Contact Center, Support Desk and Service skills, I can deliver measurably happier Customers, Employees and Shareholders. I add value by leveraging the breadth of my experience and institutionalizing best practices that drive revenue. Specialties: Customer Service, Contract/Vendor Management, Coaching and Development, Technology Support/Knowledge Management, Project Management
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