Medical Scheduling Specialist
Since 1989, Project H.O.M.E. has helped more than 7,000 people break the cycle of homelessness and poverty by providing a continuum of care that includes street outreach, supportive housing and comprehensive services that focus on health care, education and employment. We also work to prevent homelessness and poverty through comprehensive neighborhood revitalization in North Philadelphia. These efforts include the renovation of vacant or deteriorated houses which are then sold to first-time homebuyers, economic reinvestment along the Ridge Avenue Corridor, greening of vacant lots, adult and youth education and enrichment programs at the Honickman Learning Center and Comcast Technology Labs and community-based health care services.
My background is in Training for Inbound and Outbound telesales and Customer Service. I have Trained with several clients and was responsible for development of Business-to-Business, Telecom, Insurance products, and Credit Card acquisitions representatives. My expertise is training, evaluating performance metrics, CRM applications, and implementing action steps to improve results.