Senior Director of Operations and Field Support
Since 1966, Peet's Coffee has offered superior coffees and teas by sourcing the best quality coffee beans and tea leaves in the world and adhering to strict high-quality and taste standards.
An experienced people first leader with a long track record of producing strong financial results through culture building, internal bench development and creating dynamic teams. Over my career I have consistently been asked to lead the most impactful and complex projects as well as take on additional responsibilities during periods of transition. Specialties include: Restructuring fractured territories in the coffee industry, 5+ consecutive years at Peet's of outperforming prior year topline sales & customer/employee benchmarks. Internal and external bench development. Market expansion. Community outreach. Brand conversions/acquisitions. Project management - with focuses in the creation of internal competency tools (FYI / Kornferry), talent review processes, staffing strategies and testing new product platforms.