John Tweeddale Email Address

Senior Vice President, Higher Education Services

Pearson is the world's learning company, with expertise in educational courseware and assessment, and a range of teaching and learning services powered by technology. Our mission is to help people make progress through access to better learning. We believe that learning opens up opportunities, creating fulfilling careers and better lives.

I am inspired by the love of learning. I have devoted my career to delivering business outcomes and results that help people achieve their goals through learning experiences that enrich their lives. My portfolio of successful executive leadership includes U.S. and global roles demonstrating versatility, adaptability and a willingness to expand my skills, experience and knowledge to ensure that the business achieves financial and commercial success. Through fairly diverse business and cultural experiences I have always stayed close to our customers and have used my deep customer knowledge to shape and influence our strategic plans. I have lead teams in customer experience, marketing, sales and product development globally which has given me a distinctive set of leadership skills:* I build and empower high-performing teams. *I deliver results. I am a high-impact performer with a track record of success in customer experience, sales, marketing and product management leadership roles. *I am inspired by people. Over my career I have hired, trained and developed high-performing talent now in leadership roles across the industry. *I have a global track-record of success through my leadership roles and understand the value of embracing diverse customer segments and their perspectives leading to improved results. * I consistently have been asked to dig into challenges that inhibit performance and results and deliver customer experience and business process improvements quickly.*I thrive with new challenges and new experiences and have eagerly accepted new roles focused on strategically important priorities for the organization.Specialties: Customer Strategy, Customer Experience Management, Integrated Services, Customer Operations, Customer Engagement, Strategic Sales and Marketing leadership, Global Sales and Marketing Strategy, Customer Acquisition, Team building, High-Potential Leadership Development.