Jennie Bradley Email Address

Vice President, Back-office Administration and Promotional Services

Ontario Teachers Insurance Plan is an insurance company which Specializing in insurance solutions for the education community, group benefits, home insurance, auto insurance etc.

**Passionate about Leadership and making a difference! Seek positive energy from interesting people and aspire to listen and learn from others throughout life's journey **Customer Experience- Voice of the customer program, journey maps/moments of truth, optimization and transformation, Digital 1st strategy focused on omni and channel strategies, measuring success along the way **Senior Leadership Experience- Operations Lead with span of accountability representing 50+ clients, 1000+ employees and 6 sites; while executing on strategic plans. **Financial Management- Track-record of delivering services while managing operating expenses and meeting budget commitments, year over year improvements and cost savings **People and Change Leadership- Effective approach to leading teams and individuals in times of change and growth. Known for patience and perseverance in challenging situations. **Stakeholder and Customer Relationship Management- Initiated and grew multiple long-term client partnerships, founded on fair and honest interactions while delivering value-added and quality services. **Continuous Improvement- Constantly challenged for business operating optimization for internal and external stakeholders. **Effective Communicator, skilled at delivering the right message at the right time with authenticity and professionalism