Chris Holbrow Email Address

Director of Operations Process Improvement and Scheduling

The North West Company is a retail store that is a retailer of food and everyday products and services to rural communities and urban neighbourhoods in Canada.

As an experienced senior management professional, I have a proven track record in building and developing teams, creating winning strategies and delivering results. I'm pragmatic, passionate and driven - and I use these attributes to instill in others a desire to win, a drive for strong results and persistence in raising the bar. I take pride in creating a culture that people are excited to be a part of. I love to dig into problems that are negatively impacting the business and solve them. I accurately identify negative performance indicators, isolate root causes, creating streamlined and automated solutions that optimize the business and grow the bottom line. - I always put customers at the centre of what I do. - Using financial statements and other reporting, I focus efforts based on biggest ROI. - I combine both my broad experience and data to make informed decisions - I excel in the execution of big projects and tasks even in difficult circumstances In my many leadership positions throughout my career in Retail Stores and District Management, Operational Excellence and Strategy, I have aligned, lead and grown world-class teams from 10 to 200 plus people. - I love creating a culture of “having fun while being the best” - I embrace togetherness as I believe this is how truly great things happen - I use my experience to provide teachable points of view as narratives to motivate and inspire. - Falling is part of the job, the important thing is to fall forward and learn from it. - I take accountability for my departments mistakes, while recognizing them for their victories. I'm always welcoming to new challenges and continue to refine and drive myself to be a better person - I am constantly learning and growing because I never settle - I consistently model respect, humility and integrity - I firmly believe that diversity is a strength, not a threat. - I remain calm and focused when met with adversity