Voice of Customer Manager
Women in Digital Sydney are thrilled to kick off our monthly meet-ups on the 11th October with the Digital powerhouse Alisa Bowen! Alisa has consistently risen to the top of her game in male dominated industries and she will be sharing insights on...
I’ve been making customers smile for close to fifteen years. I have a background in customer-focused leadership and training, ranging from the corporate world through to the classroom and I have provided support throughout every phase of the customer journey. I have developed and supervised great teams, training and mentoring them to achieve best outcomes for the customer, the organisation and for themselves. I firmly believe that the best business is personal. Professionalism, plus a healthy blend of humanity are values I hold in very high regard and I am looking for a company whose values are aligned with my own. Listening is my superpower. I genuinely listen to my customers and I put their needs at the forefront of my thinking. This, coupled with my innate ability to think outside the box and my general love of problem solving, has led me to pursue a career in service design. I’ve done the research and completed the studies and I’m ready to achieve amazing things!
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