Chris Boyd Email Address

Director of Site Reliability Engineering

Moogsoft Inc is a Computer Software company which offers Incident.MOOG, an IT incident early warning and collaborative remediation system.

I have a reputation for growing and maturing SaaS offerings, with a track record of delivering 7 figures of net new ARR annually. My expertise lies in developing product engineering roadmaps, creating scalable engineering solutions, and identifying areas for process improvement while minimizing incidents' impact on business. I have a history of directing the entire engineering lifecycle, from architecture to software development and navigating complex challenges. I excel at setting up cohesive organizations, shifting to an automation-first mindset, and managing multi-million-dollar budgets. As a dynamic leader, I have successfully headed globally-distributed, cross-functional teams to drive mission-critical initiatives while nurturing a positive work culture that delivers tangible results. Please note the following highlights from my career: • Upheld availability SLA of 99.95% for two years consistently. • Designed and built a SaaS product, that generated $2M in net new ARR during 1st year and $5M in net new ARR in 2nd year. • Championed overhauling of SOC II controls, resulting in generating clean SOC reports from auditors and eliminating over five exceptions from last year. • Established auto-remediation mechanism for developers to leverage in executing corrective actions in case of alerts firing, drastically decreasing overhead for teams; achieved approx. 40% reduction in alerts on average. If my profile has interested you in the slightest, please feel free to contact me at chrisdboyd@gmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances!