Chief Client and Innovation Officer
McCarthy Tétrault LLP is a law firm with offices in Vancouver, Calgary, Toronto, Montréal and Québec City, as well as London, UK.
As Chief Client & Innovation Officer at McCarthy Tétrault, I strategically connect the business community, market opportunities and McCarthy Tétrault lawyers. I bring business acumen and innovative ideas to enhance client relationships, law firm branding, market reputation and growth based on my unique experiences as a legal marketing executive, a global general counsel and a corporate/commercial & intellectual property lawyer. My competencies include: •Building and deepening client relationships •Law firm marketing, business development and client service strategy •Strategy execution and change management •Building empowered teams through coaching & developing business and legal professionals •Creating a culture of continuous learning, feedback & improvement •Managing by project and process to enable strategy execution and achieve strong results
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