Jim Talbot Email Address

Multiple Roles, Including Chief Operating Officer, Vice President Business Affairs, Dir of Research, Dir of KW University

A real estate franchise company in North America, with approximately 700 offices and 90,000 associates around the world.

Veteran operations professional with extensive background across multiple industries. Able to create new operational systems and reorganize existing systems to cut costs and improve efficiency. Well versed in leadership development, product development, and relationship management. Creative problem-solver, adept at building new areas of business and working imaginatively with limited resources. Able to impact all areas of a business. KEY SKILLS •Strategic planning •Budgeting & forecasting •Creative problem-solving •Managing to KPIs •Contract negotiation •Communication •Team building •Recruiting, developing & retaining talent •Product development •Public speaking •Relationship management •Operations analysis •Cost-cutting HIGHLIGHTS HOOVER'S •Created a new product line that became the basis for Hoover’s first website; product line increased companies profiled by a factor of 10 and became Hoover’s best-known offering. •Built a database editorial system at zero cost using off-the-shelf software; system served as the core of the company’s content development operations for almost 5 years. eLAW •Negotiated eLaw’s first content license for labor law content library with a top-25 law firm. •Served as acting CTO while conducting successful search for a VP of Engineering. KELLER WILLIAMS •Helped launch Keller Williams Worldwide, which provided franchise opportunities outside the U.S. and Canada; created the master franchise program, the franchise documents and a revenue share system to encourage recruiting. •Reformatted existing training materials to dramatically cut production costs, including a 50% reduction in the main new agent skills course. •Created and oversaw a highly profitable 30-city training tour to help agents cope with changing market conditions; generated a revenue opportunity for a high-end coaching hire with a noncompete clause. •Developed and launched the Keller Williams University Content License, replacing the company’s entire curriculum of printed, purchasable training materials with free downloads during the 2008 real estate crash. •Wrote and hosted an informative and entertaining monthly program on the real estate market for KW’s internal livestream service—routinely one of the service’s most-watched/streamed programs. •Co-led two successful bestseller campaigns that placed KW books on multiple bestseller lists, including a #1 WSJ bestseller and multiple appearances on the NYT bestseller list.