Leading Change in the Intersection of Customer Experience, Employee Experience, and Organizational Development
With over 74,000 employees at more than 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions.
With 70,000+ employees and tens of thousands of customers, Kuehne + Nagel's global network is responsible for bringing you the clothes you wear, the car you drive, the food you eat, the medicine you need, and nearly every industrial and consumer product that keeps the world working, eating, playing, buying, making and living. My job is to make sure the 70,000+ employees who orchestrate this logistical magic are working in an environment that ignites their passions, celebrates their successes, illuminates their stories -- so they can create extraordinary experiences for the customers whose precious cargo we carry.To create this culture, I use tools sharpened as a partner in a global consulting firm, where I managed organizational transformation initiatives inside leading companies across various industries, non-profits, startups, and more. And I deploy communications strategies shaped by my time as founder and principle of an intellectual property management firm, packaging stories for commercial markets. I lean heavily on research into behavioral economics, environmental psychology, Lean Startup, and narrative intelligence. I'm interested in how humans make decisions and form habits, how they make sense of those decisions in real-time and retrospect, and how leaders can help guide and better those behaviors with authenticity.I read widely, publish occasionally, travel constantly, and speak frequently on topics related to the above. Reach me at jason.ashlock@kuehne-nagel.com or on Twitter @jasonashlock.
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