Chief Communication Officer, Head
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An accomplished professional with over three decades of rich experience across Corporate Communication, Business Responsibility (BR), Corporate Social Responsibility (CSR), Business journalism, public relations and banking. Currently, heading the Corporate Communication, Business Responsibility & CSR function at Kotak Mahindra Bank - the fourth largest private sector bank in India. Responsible for managing the brand’s reputation in alignment with the brand promise and business strategy. Strategise the framework to maintain the top management’s thought leadership positioning. A true fire-fighter and problem solver, my expertise lies in crisis communication and online reputation management. Share great rapport with editors and reporters in leading media; Result oriented and hands-on approach; Ability to work calmly in the most intense situations to achieve the desired outcomes even under tight deadlines. Managed communication of some of the biggest mergers and demergers, and IPO in India: a) Demerger of India’s leading conglomerate – Reliance Industries & Reliance Group; b) merger of erstwhile IPCL with Reliance Industries, and c) acquisition of the erstwhile ING Vysya Bank and BSS Microfinance by Kotak Mahindra Bank. Also responsible for the development of corporate social responsibility framework and implementation of activities and brand CSR as well as sustainability reporting. I have to my credit the first published Global Reporting Initiative (GRI) checked sustainability report in the oil & gas / energy space of India, for Reliance Industries (RIL).Expertise: - Corporate Communication / Public Relations / Crisis Communication - Online Reputation Management - Internal Communication - Sustainability Reporting - Corporate Social Responsibility - Thought Leadership
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