Elaine Arden Email Address

Chief Human Resources Officer

HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.

As the Chief Human Resources Officer at HSBC, I want to live up to our purpose of opening up a world of opportunity - by doing just that for our people. At HSBC we bring together the people, ideas and capital that nurture progress and growth.  We have over 200,000 people across 64 countries and territories who strive every day to serve and support over 40 million customers.  Our reach means we can truly make a difference.  Since joining in 2017, my aim has been to ensure that we understand and equip our people so that they are ready for the future, no matter what is ahead.  I am passionate about leading an inclusive and connected organisation that lives up to our values and our promise for customers. With over 25 years of experience in the financial services industry, I’ve held HR roles across a number of areas. Prior to HBSC, I was the Group Human Resources Director at RBS (now NatWest) from 2010 and was previously HR Director at Direct Line.