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Jay Coffey Email Address

abcdefg@gpstrategies.com

Job Title

Customer Experience Leader Federal

Company
Gp Strategies

Contact GP Strategies today to find out what we can do for you and your team! We are a Global Performance Improvement Company that can help in your industry.

Bio

Experienced cross-functional business leader in employing people, processes and technology. Strategic manager, navigating customers through complex challenges and competing priorities. Develops and implements solutions that transform the way clients achieve business and mission objectives. An active member of several professional organizations and someone who keeps current on industry related best practices and technology to maintain value in providing the latest solutions in the marketplace. Experience in: consulting, program management, strategic planning, sales/business enablement, capture management and product/solutions development Specialties: • Unified Communications, SDN, SDDC Continuous Monitoring / IT Governance Risk & Compliance • In-depth technical knowledge and hands-on experience with DoD (Air Force, joint command), DHS, DOE, NRC, and SEC information technology/security infrastructure and programs. • Extensive industry background and working knowledge of both commercial and government policy, standards, guidelines and procedures such as: OMB 300, FISMA, PMBOK 4th edition, ITIL v3, eTOM, ITSM, Software Development Lifecycle (SDLC), Agile and Scrum Project Delivery Cycles ISO 27001/2, SAS 70, Security Compliance & Policy and Earned Value Management (EVM)

Location
Is based in Chattanooga.

Other people working at Gp Strategies:

Scott WeersingHuman Capital Analytics, Evaluation, Measurement, People Analytics, Dashboards and Reporting
Kim HeyerMarketing Automation Manager
Matt YoungInformation Technology Senior Vice President
Scott GreenbergMaking Performance Improvement the Easiest Part of Your Week
Debra TempleSenior Director, Global Human Resources Operations
Liz UnkleSenior Director, Global Human Resources Operations
Scott KrumwiedeManager GP Strategies Corp
John PlusquellecBoard Member
Sue Martin*******@gpstrategies.com
Eunice DonovanChief Learning and Innovation Officer
John RuyterVice President of Human Resources
Ann M. Blank CpaDirector of Financial Reporting
Nancy WilliamsVice President Global Marketing
Laura BaumannDirector of Marketing
Carl WalkerSenior Director, Managed Services and Customer Support
T. Rzepecki*********@gpstrategies.com
A. Roesener*********@gpstrategies.com
Derek Levandowski**********@gpstrategies.com
J. Morales********@gpstrategies.com
P. Calhoun********@gpstrategies.com
Sheri WeppelVice President of Workforce Performance
William Finegan********@gpstrategies.com

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