Prisnel Dominique Email Address

Managing Director, User Experience Driving Operational Excellence

Goodwin Procter LLP is a law firm, which located in Boston, Massachusetts.

Solutions-oriented, results driven, versatile, IT Managing Director focused on increasing customer productivity and efficiency, minimizing cost and ensuring quality service levels within the guidance of the ITIL framework. Aspire to the highest levels of decision making within IT where the most value for my skills will be derived. Specialties: SLA, KPI development and management, people management, project management, continual service improvement/process improvement, problem management, software/hardware deployments, AV Infrastructure leadership, cost reduction and negotiation, group and departmental self marketing, quality control, IT asset management, systems analysis, design, and implementation, cost recovery systems administration, policy and procedure design, implementation, and documentation.