Frank Taylor Email Address

Entrepreneur and Explorer

When GC Services opened for business as a collection operation dedicated to accounts receivable management for the oil and gas industry, we were just one of a few small businesses providing account receivables management services. In the over five decades since, our continued commitment to providing the highest level of quality service has led to GC Services' unprecedented growth, stability, and position as a leading provider of a wide array of contact center solutions. GC Services is dedicated to a project management approach for each and every program, as we understand that no two are the same. To respond to our clients' various business needs and continue our commitment to be the unparalleled leader in quality performance, compliance and client service, GC Services expanded its business lines to include not only traditional accounts receivable, but also first party/early out receivables management and a wide array of customer care and call center solutions. Today, GC Services is one of the largest business process outsourcing providers in the U.S., with nearly 9,000 employees and over 30 call center sites. We provide various contact center solutions, including: Customer Care Service Solutions Inbound/outbound customer care Inbound order entry and order status tracking Inbound sales and upselling Credit verifications and customer activations Service reconnections and disconnections Account saves and retention (winback) Third party quality monitoring and agent scoring Third party sales verification Welcome calls Back office functions Email Chat

Completed our 5.5 year circumnavigation on our catamaran called Tahina in June 2015. You can learn all about it on our web site: http://TahinaExpedition.com. We visited more than 30 countries, hundreds of islands, dozens of cultures, and saw all kinds of sea creatures from whales to plankton. We took all kinds of interesting photography including underwater, 360 Panoramas, HD video, and aerial photography. It was many adventures all documented through words and photography.Also publisher of Google Earth Blog - http://www.gearthblog.com Since 2005, when Google Earth was released, the Google Earth Blog has been the single best resource for finding out the news, tips, and information about whats happening with Google Earth. Google Earth Blog reached 5.8 million readers world-wide in 2007 per year, and has remained at that level.Worked for 30+ years in computer graphics industry and Internet technologies. Particular emphasis on 3D simulations, virtual reality (VR), multimedia applications, and client/server 3D applications. Have started, invested, and/or advised over two dozen Internet technology companies. Have also provided Internet business strategy consulting to many executives including over a dozen Fortune 1000 companies. Worked for 15 years in the aerospace/defense industry with a focus on NASA and space simulation technologies. Worked in the early days of VR in the late 80s and early 90s.Specialties: Starting and running high tech businesses, software, consulting, 3D Simulation, Internet consulting, innovative applications of technologies.