Guilherme Teles Email Address

Global Information Technology Manager

Funding Circle connects investors with businesses looking for capital. "... [loans have] much lower interest rates than many competitors." - Forbes

Sr. IT Director with almost 20 years of background in multiple IT functions, with solid experience designing and implementing world-class enterprise IT solutions. Hands-on technology professional with excellent problem solving, analytical, troubleshooting and root cause analysis capabilities. I am motivated by the challenge and customer-focused belief in clear communication. The pragmatic attitude that I have ensures problem-solving and solution design, the result is satisfactory and appropriate outcomes. Extensive experience working within a distributed global organization, including managing a diverse portfolio of work ranging from desktop support to data center. Also, in the creation and roll-out of technical and procedural standards (including change control and release management processes). I’ve worked for several companies that provided me with the opportunity and ability to cooperate and develop projects in different industries, particularly in safety, healthcare, textile manufacturing, retail and online betting. I'm used to working in very demanding environments conducted globally (Portugal, UK, Spain, Italy, Brazil, USA, Mexico, Australia, and France). My primary skills and specialties are: • Team leadership, technological innovation, strategy planning, solutions design and implementation, resources management, infrastructure and service desk management, cloud-first adopter, commercial mindset, contracts renegotiation, budget management, ISO and ITIL implementations, agile methodologies, process improvement, technical support, defining IT policies and procedures; • IOT development, data center management, cloud transformation (Workplace and Infrastructure), vdi implementation, windows, mac, and Linux administration, storage management, virtualization technologies software packaging (cross-platform), iOS and Android implementations, "Mac OS X guru wannabe," reporting tools, ticketing systems, automation; “If you always do what you’ve always done, you’ll always get what you’ve always got.” Henry Ford