Technical Account Manager
Managed Services, Business Phone Systems and Network Cabling in the Greater Seattle and Portland Areas. Washington and Oregon.
I currently work for Fidelis, Inc. as a Technical Account Manager. I have been with Fidelis since 2008 and with the acquired company, Zim Communications, for 2 years. Within this term, I have been involved in almost all facets of this organization. From cabling infrastructure, voice services and installation, IT services and installation, development, Management, Project Management, and now Technical Account Manager. Before that, I worked for B&C Telephone (Now Black Box Network Services). I worked out of their office in Kalispell, Montana where I ran support, service, and installation for local customers. This included structured wiring, phone system installation, service, and troubleshooting. I also worked at Eschelon Telecom where I installed structured wiring and phone systems. This also included the service and troubleshooting of existing applications.
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