Senior Vice President, General Manager Kemper Auto California
Farmers Insurance Exchange is an insurance company that offers insurance and financial service products of vehicles, homes and small businesses with headquarters in Woodland Hills,California.
Unique blend of professional skills including deep insurance general management, pricing, operational and distribution expertise combined with experience in large scale technology transformations, management consulting and academic work. Business leader for the implementation of Guidewire PolicyCenter for Farmers Insurance which is the largest scale and most complex PolicyCenter configuration effort in a Tier 1 carrier to date. Responsible for leading business process redesign across multiple products and platforms to truly transform and innovate how Farmers operates. Leads the development of an change management and product rationalization approach which will span 5 years, multiple states and involve the conversion of millions of existing policies to the new platform. Member of the Guidewire Strategic Advisory Council and the Advisory Panel of the California Earthquake Authority. Strong strategic thinking and ability to maximize results in a dynamically changing complex environment. Highly adaptable, multiligual and able to operate in different cultures and organizations. Over 15 years of insurance pricing, product, regulatory affairs and distribution management experience culminating with managing $3.5 B of P&L for Farmers Personal Lines products in its largest state, California. Managed products on multiple product platforms and within multiple distribution systems, including agency, direct and internet. Expensive experience in managing exclusive and independent agency business, including designing and successfully implementing compensation changes that drove significant business value. Highly effective in agent change management design and execution. Excellent track record of hiring, developing and retaining high potential talent. Extensive experience with managing teams with diverse backgrounds across different locations. Current oversight spans a cross functional team plus multiple vendors (on and offshore) of about 200 people.
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