Senior Product Manager
EXL looks deeper with proven business process solutions. We combine analytics and process management to help clients handle change and sustain growth.
-Working on product releases and progress toward each milestone - Lead feature requirements gathering and scoping, write functional specifications.-Collaborate extensively with software engineers, test engineers, UI designers and documentation teams on varied types of projects from point releases to full releases.-Accumulate Business intelligence based on competitive information and utilize the same for creating new product offerings.-Engage with customers and internal sales teams regarding product enhancement process, document and manage their requirements and expectations -Measure impact of features and further optimize product offering or enhancing the existing features-Assist Analytic s team in automating the Reports required for smooth functioning of the product and also help in regular product maintenance.-Monitoring Key Product Metrics on daily/weekly/monthly basis.-Analyzing and Reporting performances on the Key Product/Business Metrics.-Using web reporting tools (e.g. Google Analytics/Other Analytics Sources), Excel or Sequel to pull out relevant data to track key product metrics-Maintaining consumers’ satisfaction by ensuring them with product supports through preserving potential staffs.-Provide training and technical knowledge for delivering standard product support to consumers.-Managing roles and responsibilities to improve company processes and strengthen communication channels.-Maintaining necessary documentation and reports with proper monitoring of each project.-Government Projects -Specking, Development and Maintenance of Government Projects for: BSNL, MTNL, SAIL & NBPPL.Specialties: Customer Focus, New Products, Project Management, Competitive Analysis, Requirements Analysis, Product Features, User Driven Development, Quality Control, Usability Testing.
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