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Alok Rustagi Email Address


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Job Title

Vice President

Exl Service

EXL looks deeper with proven business process solutions. We combine analytics and process management to help clients handle change and sustain growth.


A seasoned & commercially acute analytics business leader with a demonstrated history of managing & growing account portfolios through strong client relationships, focus on delivery excellence and integrated data & analytics solution designs. Proven skills in building new business, growing existing business, cross-location team management, large scale project management and stakeholder management. Technically experienced in regulatory compliance programs (CRDIV/IFRS9), Scorecard Development (Customer Analytics/Risk Analytics/Collections/Fraud), Risk Reporting & Data Management for unsecured and secured products at multiple retail banks At EXL, I am accountable for managing delivery and growth for EMEA Banking practice - a 3X growth over 6 years with a diversified portfolio comprising of large banks (2 out of top 5 in UK), Large Payment Network, and Challenger banks/Building Societies. Projects include short term engagements as well as multi-year support across credit risk and customer analytics. Recipient of Institute Gold Medal (Rank 1/192) at IIMK and have been in top 5 ranks throughout academic career with multiple prestigious scholarships Specialties: Senior Stakeholder Management, Regulatory (Basel III/CRDIV, IFRS9) and Non-regulatory predictive Modeling & Model management, Client Servicing, Team management

Last University
Based in London, England, United Kingdom.

Other people working at Exl Service:

Ruchi KulhariGlobal Human Resources Leader
Vida ArciagaVice President and Head of Human Resources Delivery
Mike TomaSenior Vice President and Chief Technology Officer
Lori S.l*****@exlservice.com
Varun BalutiaAssistant Vice President, Analytics
Rajat AgarwalAssistant Vice President Analytics
Mohan Avkm*****@Exlservice.Com
Michael Sherrillm*****@exlservice.com
Ahson PaiRegional Partner, Digital Transformation Leader and Banking Financial Services and West Coast
Allison ThompsonMarketing Manager
Neeraj JainSenior AVP- Head of Global Network and Network Secuity COE
Ashu KalraVice President Head of Global Corporate Real Estate and EHS, Head of Facilities US and UK
Ravi KumarSenior Assistant Vice President Information Security
Nalin Miglanin*****@exlservice.com
Sandeep ManchandaChief Operating Officer and Chief Information Officer and CDO
Rahul AroraSenior Product Manager
Vishal ChhibbarChief Financial Officer

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