Alok Rustagi Email Address

Vice President

EXL looks deeper with proven business process solutions. We combine analytics and process management to help clients handle change and sustain growth.

A seasoned & commercially acute analytics business leader with a demonstrated history of managing & growing account portfolios through strong client relationships, focus on delivery excellence and integrated data & analytics solution designs. Proven skills in building new business, growing existing business, cross-location team management, large scale project management and stakeholder management. Technically experienced in regulatory compliance programs (CRDIV/IFRS9), Scorecard Development (Customer Analytics/Risk Analytics/Collections/Fraud), Risk Reporting & Data Management for unsecured and secured products at multiple retail banks. Heading up Climate Risk service line to help banks manage their climate related obligations. At EXL, I am accountable for managing delivery and growth for EMEA Banking practice - a 3X growth over 6 years with a diversified portfolio comprising of large banks (2 out of top 5 in UK), Large Payment Network, and Challenger banks/Building Societies. Projects include short term engagements as well as multi-year support across credit risk and customer analytics. Recipient of Institute Gold Medal (Rank 1/192) at IIMK and have been in top 5 ranks throughout academic career with multiple prestigious scholarships Specialties: Senior Stakeholder Management, Regulatory (Basel III/CRDIV, IFRS9) and Non-regulatory predictive Modeling & Model management, Client Servicing, Team management