Director
Esure is an insurance company which specializes in car insurance, home insurance, pet insurance, and travel insurance.
I “Stop the Bad and benefit the majority Good” by helping insurance organisations unlock unrealised potential in better tackling insurance fraud, while enhancing customer experience. My name is Matt Gilham, I am an experienced fraud strategist and operational fraud business leader, with three decades’ experience in tackling fraud and over 20 years devoted to reducing fraud in the insurance sector. I have been fortunate to work across numerous industries, covering many fraud types and in many countries around the world; affording incredible insight into opportunities for organisations to better manage fraud. I believe in pushing boundaries on the use of data decisioning, automation and digital capability, coupled with driving performance in the critical human side of fraud investigation and resolution. HIGHLIGHTS ---------- ► Designed and delivered counter fraud strategy and new, leading, industry capability as part of insurance digital transformation ► Built an award winning, top performing and highly regarded fraud team from a blank slate, delivering multi-million-pound annual savings and annual greater than ten times return on counter fraud investment ► Repeatedly pioneered innovative technology, data and digital approaches, reducing fraud losses and exposure SERVICES ---------- As a professional consultant, I provide fraud consulting services to insurance companies, financial and retail organisations, and wider corporations to support you in reducing fraud loss and risk. This includes fractional support to help over stretched management with an additional set of eyes and alternative thinking to drive forward counter fraud strategy, backlog delivery and performance. Specialisations: Fraud strategy and framework delivery, insurance fraud, digital transformation, data driven decisioning and automation, thinking human (leadership and team performance) and vendor collaboration. REACH OUT TO TALK ---------- email me to see how our WHITELK team can help you to deliver new opportunities or overcome challenges in how your business deals with fraud. I am on LinkedIn to forge new relationships and uncover new cutting-edge capabilities. If you are a technology solution provider with a different approach to tackling insurance fraud, corporate fraud, or wider fraud/financial crime, please get in touch. I am interested in global offerings across detection, decisioning, case management and emerging data/data enrichment. Email: matt.gilham@whitelkconsulting.com
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