Manager, Customer Service Center at EMPLOYERS Certified Green Belt in Lean Six Sigma
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20 years of management experience generating great results in Customer Service, employee development, revenue generation, and efficiency improvements. Specialties: Specialties: * Performance Management * Metrical Analysis * Motivation and Employee Development * Managing in a Virtual Environment * Strategic Organizational Development * Efficiency Expert * SOP Enhancement * Six Sigma Project Management & Training * Solid team player bringing out the best in everyone involved around me.
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