Thomas Heuckeroth Email Address

Head, Local Service Center Turkey

Emirates is one of two flag carriers of the United Arab Emirates along with Etihad Airways and is based in Dubai.

I have a strong background in CyberSecurity and Information Risk Management as I have over a decade of leadership experience in those areas, from a strategic, operational as well as project management point of view.My areas of strength include service management, risk remediation as well as delivery of global, multi-million projects. In my leadership I manage the triangle of cost, quality and speed to marked, while considering strategy as well as emerging IT & OT security needs.As a Corporate IT/Cyber Security specialist with substantial pharmaceutical experience I am dedicated to ensure balanced IT risk versus IT compliance needs for PCI/DSS SOX, HIPAA, GxP and data privacy (e.g. EU GDPR) regulations.While spending also some years in the IT infrastructure service delivery, my current focus is delivery of global, cross divisional & strategic Cyber Security and IT Risk remediation programs. I ensure speed of delivery as well as rapid response to change requests by applying agile Scrum project management rather than traditional waterfall project management models.My Speciality Areas are: Enterprise Cyber Security Management, Enterprise IT Risk Management, Incident Response Management, Enterprise/Global Cyber Security Project Management, Enterprise IT Operations Management, ICT Service Management, Consumer oriented Service Management, ITIL.