Customer Experience Director
Carlton & United Breweries (CUB) is one of the most iconic companies in Australia known for its brands such as Carlton Draught, Victoria Bitter, Strongbow, Pure Blonde and Cascade. We are a subsidiary of the 2nd largest brewer in the world (SABMiller) which stretches across six continents of the globe. We're beer and cider people - nurturing local brands that resonate with local markets and consumers. CUB aspires to be the most admired beverage company in Australia and we're looking for high performing individuals to join our team.
With 17 years experience gained within two global organisations (Coca-Cola & adidas), I have consistently delivered outstanding results in multi-channel environments. Areas of expertise include General Management, eCommerce, Business Strategy, Sales and Marketing Execution. I am highly motivated and thrive on the challenge of leading and developing high performing teams to deliver business objectives. My experience also includes crisis management, driving organizational change and creating profitability in established or start-up businesses. A logical approach and strong business acumen ensure decisions are made in the best interest of the organisation, coupled with a consumer focus to meet the needs of the market. Having worked at head office and within the local markets I have developed a deep understanding of the challenges businesses face at multiple levels and I am experienced internationally (UK, New Zealand and Australia.)- eCommerce- General management- Multi-Channel Retailing- Full P&L responsibility- Strategy development- Project management- Leading organisational change- Crisis Management- Creating high performance cultureSelected Career Highlights and Achievements- Responsible for establishing adidas eCommerce platform for Australia and New Zealand. Recruited and lead the eCommerce team, which exceeded the sales and profit expectations in the first year. - Country Manager NZ, lead the organisational turn-around and restructure and achieved record sales during the 2011 Rugby World Cup. - Part of Coca-Cola Amatil mergers and acquisition team for the the Joint Venture with SAB Miller (Pacific Beverages) and the acquisition of Blue Tongue Brewery. - Project Managed the sales division for the most successful product launch ACNielsen has ever seen (Coca-Cola Zero)- Successfully managed and developed large Sales teams of 60+ across Sydney and Melbourne.
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