Vivek Pandey Email Address

Results-Focused Customer Success Manager

CloudBees, Inc. was founded in 2010 and is headquartered in Woburn, MA. The company provides a Continuous Delivery Platform as a Service that accelerates the development, integration and deployment of web and mobile applications. Its clients include Acxiom, Bullhorn, Inc., Choose Digital, and Global Bank. The company has operations in Richmond, VA| Los Altos, CA| Brussels, Belgium| and Lewes, DE.

I am a top performing Customer Success Manager with more than 6 years of progressive responsibility for continued Customer and Partner Success. Most important is my ability to manage the relationship with Enterprise Clients that leads to heightened levels of product adoption and increased revenue. I'm process driven which enables me to develop actionable plans and introduce strategic processes to proactively measure the health of customer relationships and decisively address any issues. I take great pride in being a Trusted Adviser to Senior Management internally and to Executive Management at the clients that I cover. One of my signature strengths is my hands-on technical expertise that enables me to drive changes in services delivery trajectory and product roadmaps that are customer focused and result in a high degree of customer satisfaction.