Principal Renewals Manager
ClickSoftware is a leading provider of automated mobile workforce management and service optimization solutions for the enterprise, both for mobile and in-house resources. As pioneers of the "Service chain optimization" and "The real-time service enterprise" concepts, our solutions provide organizations with end-to-end visibility and control of the entire service management chain by optimizing forecasting, planning, shift and task scheduling, mobility and real-time management of resource and customer communication. Available via the cloud or on-premise, our products incorporate best business practices and advanced decision-making algorithms to manage service operations more efficiently, in a scalable, integrated manner. Our solutions have become the backbone for many leading organizations worldwide by addressing the fundamental question of job fulfillment: Who does What, for Whom, With what, Where and When. ClickSoftware delivers superb business performance to service sector organizations of all sizes. The Company is headquartered in the United States and Israel, with offices across Europe, and Asia Pacific.
Results-oriented professional with 20+ years’ experience providing sales support across various industries. Proven ability to multi-task, working independently and as a team player to achieve deliverables within tight deadlines. Serve as a business partner to senior management with ability to effectively manage operational duties in fast pace business environments. Superior interpersonal communication skills, capable of resolving multiple and complex operational issues and motivating staff to peak performance. Project Coordination System Troubleshooting & Support Database Administration Process Improvements Conflict & Problem Resolution Leveraging Key Relationships Resource Planning & Execution Reporting & Analysis Staff Training & Development
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