Frederic Chanfrau Email Address

Executive Vice President and Chief Information Officer Commercial Bank and Central Functions

Citizens Financial Group is a banking company that provides financial services like mortgage lending,auto lending,student lending and commercial banking services.

DRIVING BUSINESS SUCCESS THROUGH TECHNOLOGY TRANSFORMATION As a Senior IT Executive and Corporate Officer, I revitalize companies by driving global technology change to support business growth and digitization, while delivering innovative IT strategies that enable an organizations future progress. A Career of Guiding Operational Success and Profit Growth International record of accomplishment overseeing technology operations for a multibillion-dollar company. Excel at turning around underperforming organizations, reducing cost and streamlining workflow to enhanced efficiency and productivity. Deep expertise in the implementation of global cloud CRM, PRM and ecommerce tools. Leadership of Global Operations Built and managed technology teams up to 1,200 people across the US, Europe, Middle East, Asia-Pacific, South America, Iberia and East Africa, who oversee service delivery, infrastructure, IT strategy, vendor relations, enterprise architecture and IT quality worldwide. Performance Improvement Increased quality, efficiency and productivity by formulating and implementing standardized IT processes and best practices, as well as creating and leading automation and modernization initiatives. Cost Controls Throughout career, reduced spending and improved productivity through effective IT reorganization, vendor contract negotiations and cost optimization initiatives. Change Management Consolidated service centers, introduced new services models, reduced infrastructure and architecture complexity and launched new business units. Capabilities that Positively Impact Business Outcomes IT Management Process Optimization Modernization Budget and Cost Control Start-up Operations Relationship Management Technology Deployment Due Diligence, M&A Digital transformation Project Management Service Delivery Turnaround Operations Technology Integration Shared Services