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Monica Koedel Email Address


Job Title

Official Member of Forbes Communications Council


Cisco is a computer networking company which offers networking, security, unified communication, cloud services etc.


I'm chasing the potential that exists in Digital Customer Experience (DCX) transformation. Leading and leveraging the convergence of B2C and B2B as well as the possibilities that big data and emerging tech provide for simplifying the way that people interact with companies and vice versa. DCX is where business, tech, psychology and art all come together. Web, omnichannel, product. Managing teams with the guiding principle that “a rising tide lifts all boats” and people do their best work when they are doing work they are passionate about, alongside a tight community, with a leader they can trust. Passionate about equity, dignity and value for all people. All people. Working with great organizations, in whatever small ways I can contribute, to make that a reality. Skill-set highlights: Automation, Web Platforms, Digital Transformation, Digital Marketing, Distribution, Partner Channel, Business Development, Customer Lifecycle Marketing, Customer Success, Data-Driven, Customer Experience, People Leader

Last University
Graduated from Loyola Marymount University
Lives in New York City.

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