Permit Center Customer Service Supervisor
The City of Cincinnati government is dedicated to maintaining the highest quality of life for the people of Cincinnati. The City is focused on economic development to create jobs, committed to innovation and efficiency through technology, seeks to be a leader in environmental sustainability, and pursues partnerships to help create opportunities that benefit the city's diverse residents, businesses and visitors.
Results focused professional with 10+ years of management experience and proven leadership recognized by the management team. Seasoned customer service provider with more than 15+ years of customer service experience. Proven ability to quickly learn and become an effective contributor. Implemented programs to motivate and develop staff to significantly improve team’s performance and prepare staff to move into more challenging positions. Knowledgeable in support systems as well as office software tools. Monitored and analyzed individual team performance to maintain high team performance.
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