Eric Mckenney Email Address

IS Group Manager

Children's Health provides expert pediatric health, wellness & acute care services in Dallas and throughout Texas. Learn about the quality care options for your child near you.

I have over 17 years of experience in Unified Communications with a focus in the Telehealth space. Strong working knowledge of Cisco TMS, VCS, Polycom, and all codec series dating back to pre-Tandberg acquisition systems. As well as versed in other UC offerings including Pexip Infinity, Zoom, Cisco WebEx and others. I have worked with Telehealth partners Epic, American Well (Avizia), Vyopta, JedMed, Thinklabs among others. With additional focusing on streaming with VBrick REV, Tricaster, and Creston Encoders. General operational knowledge of all aspects of areas that intersect with Video networks and what it takes to ensure the highest quality experience for end-users in the organization. Extremely proficient in macOS, Linux, and Windows Operating Systems; Microsoft Office; TCP/IP; SIP/H.323; VPN; RAS; Polycom MMS Spring 2005 Tandberg Certified Technical Associate (TCTA): Spring 2007 Tandberg Certified Tandberg Management System (TMS) Summer 2009 Cisco/Tandberg VCS Training and Certification: Fall 2011 Pexip Technology Expert Fall 2019 Pexip Technology Expert Diagnostics Fall 2019 Specialties: • Motivated self-starter with an aptitude for learning new skills quickly. • Handle crisis situations in calm and capable manner. • Strong analytical and problem solving skills. • Fast learner; quickly incorporate and implement new procedures. • Highly effective in negotiation, problem solving, and analysis.