Heather Merry Scmp Email Address

Member Engagement Manager

Central 1 is the central financial facility and trade association for the B.C. and Ontario credit union systems. Central 1 represents a consumer-oriented, full-service retail financial system that serves 3.3 million members and holds $116 billion in assets and is owned primarily by its member credit unions, 42 in B.C. and 70 in Ontario. With offices in Vancouver, Mississauga, and Toronto and more than 500 employees, Central 1 provides a wide range of services such as liquidity management, direct banking, and flexible payment service solutions to a wide range of credit union and institutional clients Central 1 is governed by a 14-member Board of Directors drawn from credit unions in the two provinces. For more information, visit www.central1.com. Follow Central 1 on Twitter @Central1CU or on Facebook at Central 1 Credit Union.

A communications professional with more than a decade of experience, I develop communications strategy and create content for many audiences - client groups, industry stakeholders, employees and more - on a daily basis, and each day I learn something new.I find opportunities to engage with external audiences globally using marketing communications or public relations strategies targeted to each group. In addition, I enjoy working with employees from around the globe to communicate to a growing and changing employee audience across multiple continents and time zones. The broad spectrum of experience I've gained on a small but nimble team has taught me to plan multiple options well, manage an internal event whilst executing external communications, and find solutions quickly when curve balls are thrown at me. Batter up!Specialties: strategic communications planning, internal communications, event management, social media, brand and issues management, public company disclosure