Human Resources Operations Manager
Central 1 is the central financial facility and trade association for the B.C. and Ontario credit union systems. Central 1 represents a consumer-oriented, full-service retail financial system that serves 3.3 million members and holds $116 billion in assets and is owned primarily by its member credit unions, 42 in B.C. and 70 in Ontario. With offices in Vancouver, Mississauga, and Toronto and more than 500 employees, Central 1 provides a wide range of services such as liquidity management, direct banking, and flexible payment service solutions to a wide range of credit union and institutional clients Central 1 is governed by a 14-member Board of Directors drawn from credit unions in the two provinces. For more information, visit www.central1.com. Follow Central 1 on Twitter @Central1CU or on Facebook at Central 1 Credit Union.
My journey in HR started at the heart of of a medium-sized team where I supported multiple functions ranging from recruitment to internal movements, while I also engaged with employees as the voice of our team. I found HR operations exciting and thrive on the sense of accomplishment when I am able to engage internal stakeholders to improve a shared process. While I never fully left HR operations, I also developed a passion for Benefits and Compensation, programs that I believe set the foundation for strong employee engagement. My role today revolves around operations escalations and continuous process improvement, paired with functional accountability for our Benefits and Compensation programs. Throughout my career I am known to grow and expand every role & program I'm assigned. My colleagues describe me as highly accountable, collaborative, and a problem-solver. I simply describe myself as "lucky" to have found a role where I can marry all of my passions to make a difference to the employee experience.
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