Vice President Information Technology
Cambridge Bancorp, the parent company of Cambridge Trust Company, is based in Cambridge, Massachusetts, in the heart of Harvard Square. Cambridge Trust Company is a 127-year-old Massachusetts chartered commercial bank with 11 Massachusetts locations in Cambridge, Boston, Belmont, Concord, Lexington, and Weston. Cambridge Trust Company is one of New EnglandUas leaders in wealth management with $2.7 billion in client assets under management. The Wealth Management group maintains offices in Boston, Massachusetts, and Concord, Manchester, and Portsmouth, New Hampshire.
Dedicated and results orientated Information Technology Professional. Resourceful, hands-on team leader and member, driven to provide the best user and client support experience. Effective management of IT Helpdesk and IT Staff, Mentoring and Coaching and Service Management. Strong IT Project Management, IT Risk Management and Business Continuity Management experience. Key areas of expertise and key skills include: •Focused on exceptional service management for the needs of clients and staff •Windows Infrastructure Administration (Physical and Virtual) •MS Windows Active Directory Administration / Backup and Protection •Manage and Own the Helpdesk/ Service Management Systems/ Reporting •Cisco VOIP Administration, Backup and Restore Data Protection •User Desktop / Application Support / Remote Support •IT Staff Mentoring/Coaching/Hiring/Evaluation Reviews and Goals •IT Outsourced Vendor Management / MSP / Core Providers / SLA's •IT Risk Management, Liaison for Internal and External Auditors and Regulatory Agencies •IT Project Lead and key contact for all Business Lines / Infrastructure and Growth •Manage Business Continuity / DR Initiatives, Documentation and Testing (Certified CBCP)
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