Valerie Jones Email Address

Customer Experience Strategist, Transformational Coach, Employee Engagement Specialist

Calumet Specialty Products Partners is a leading refiner and processor of specialty hydrocarbon products. Calumet product lines include a full line of naphthenic and paraffinic oils, aliphatic solvents, white mineral oils, petroleum waxes, petrolatum and hydrocarbon gels. Calumet has the most diverse specialty hydrocarbon capability in the world.

Embrace the day - Customer Experience is dynamic! I love to get people excited about Customer Experience, bringing energy, enthusiasm and experience into Strategy, Design, and Discovery & Creating Value. I have the ability to orchestrate the Customer Experience purpose with key stakeholders to transform the culture into a customer-centric organization that is differentiated in the marketplace. I utilize my professional coaching skills to help companies reach across their organization to keep customers in the center of decision-making. Your customers need a seat at the table!