Former Chief Executive Officer CitiMortgage
Caliber Home Loans, Inc. is a full-service national mortgage lender and agency direct seller/servicer. Caliber originates loans through various channels and transaction types, including a network of retail branches, wholesale and correspondent lending, and a consumer-direct centralized operation specializing in a variety of loan programs for purchase and refinance such as conforming, jumbo, and government products. Caliber also offers innovative servicing solutions for both conforming and non-conforming loans. Caliber is led by a veteran senior management team that consists of mortgage banking professionals with a history of building successful national mortgage operations. Our core strengths include our innovative mortgage solutions, customer and sales-centric culture, proprietary loan origination system H2Online, and entrepreneurial management team. These strengths make Caliber unlike any other mortgage lender within the industry and result in our ability to provide a superior service experience for our customers, a fulfilling work environment for our employees, and a track record of quality. The foundation for our success is a work environment where everyone feels empowered to make a difference, and innovative ideas are not only encouraged but rewarded. We realize that individual contributions and dedication to customer-centric solutions are key in providing superior service. Our employees feel like they are a part of something unique, an opportunity to create the next great mortgage banking company. With the numerous regulatory changes that have occurred in recent years, technology has never been more important within our industry. In response to this reality, Caliber has made a substantial investment in building our own proprietary, end-to-end loan origination system. H2Online is a single sign-on system that allows you to complete a loan from start to finish with a paperless process designed around today's mortgage banking industry. We employ a veteran team of mortgage banking technologists to enhance and maintain H2Online. While most national mortgage bankers are struggling to change processes supported by multiple outdated legacy systems, H2Online allows us to gain a competitive advantage through our agility. We are dedicated to preserving the entrepreneurial spirit of a mortgage bank while ensuring the necessary operational controls to originate and service quality loans and create a company with longevity.
Senior Financial Executive with 30 years of extensive experience in consumer banking and capital markets. A proven leader who has significantly delivered innovation and thought‐leadership in C‐level positions at numerous global companies. Leveraging deep financial perspective, consumer experience and thought‐leadership to deliver record year over year growth in the non‐bank sector as CEO of Caliber Home Loans. Previously a member of the management committee at KKR/First Data, one of the world’s largest global payments companies. Oversaw all International regions and merchant acquiring business in Global Financial Services. Served as CEO, President, and Chairman of the Board for CitiMortgage, Inc. and was a member of Vikram Pandit’s executive leadership team. Broadly regarded as one of the principal architects in the turnaround of Citi during the peak years of the financial crisis from 2008 to 2013. Instrumental in designing and successfully delivering numerous consumer programs which helped families avoid foreclosure, stay in their homes and regain their financial footing. Many of these programs ultimately were incorporated into government guidelines and today continue to support consumer interests, financially. Frequent speaker at Harvard Business School, Columbia Business School, the University of Chicago Booth School of Business, and the Olin Business School at Washington University in St. Louis. Also a regular guest speaker on CNBC, Bloomberg, and Fox Business.
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