Chief Information Officer
Caliber Home Loans, Inc. is a full-service national mortgage lender and agency direct seller/servicer. Caliber originates loans through various channels and transaction types, including a network of retail branches, wholesale and correspondent lending, and a consumer-direct centralized operation specializing in a variety of loan programs for purchase and refinance such as conforming, jumbo, and government products. Caliber also offers innovative servicing solutions for both conforming and non-conforming loans. Caliber is led by a veteran senior management team that consists of mortgage banking professionals with a history of building successful national mortgage operations. Our core strengths include our innovative mortgage solutions, customer and sales-centric culture, proprietary loan origination system H2Online, and entrepreneurial management team. These strengths make Caliber unlike any other mortgage lender within the industry and result in our ability to provide a superior service experience for our customers, a fulfilling work environment for our employees, and a track record of quality. The foundation for our success is a work environment where everyone feels empowered to make a difference, and innovative ideas are not only encouraged but rewarded. We realize that individual contributions and dedication to customer-centric solutions are key in providing superior service. Our employees feel like they are a part of something unique, an opportunity to create the next great mortgage banking company. With the numerous regulatory changes that have occurred in recent years, technology has never been more important within our industry. In response to this reality, Caliber has made a substantial investment in building our own proprietary, end-to-end loan origination system. H2Online is a single sign-on system that allows you to complete a loan from start to finish with a paperless process designed around today's mortgage banking industry. We employ a veteran team of mortgage banking technologists to enhance and maintain H2Online. While most national mortgage bankers are struggling to change processes supported by multiple outdated legacy systems, H2Online allows us to gain a competitive advantage through our agility. We are dedicated to preserving the entrepreneurial spirit of a mortgage bank while ensuring the necessary operational controls to originate and service quality loans and create a company with longevity.
Caroline is an experienced business executive with deep understanding of the technology and information security functions within large and mid-market organizations. She is currently the Chief Technology Officer of Corten Capital, an investment company formed to back and build market-leading B2B software, technology-enabled services, and information companies based in Europe and North America. She is responsible for technology diligence of prospective investments, as well as supporting the technology leadership of Corten Capital’s portfolio companies. She is an award-winning innovator, who has led innovation teams in a $65 B company and created one of the top IT innovation centers in the US, with satellite programs around the globe. One of her focus areas has been the development of large-scale cloud platforms supporting the digital transformations of Fortune 500 companies. She has started and turned around high-tech companies, run a high-tech consultancy and software firm, worked on Wall Street as a Managing Director at Credit Suisse, at Bankers Trust, at a $300 M Venture Capital fund, and at TradingEdge, the first electronic bond trading exchange, She has a proven track record building outstanding IT organizations capable of delivering large, complex transformational projects, with high levels of customer support, while creating sustainable business advantage. Board Skills Sought-after Technology Expert – Deep understanding of the technology supporting the social enterprise, and specifically the implications of the convergence of digital media platforms, big data analytics, mobility and cloud computing. Risk Management – Experience managing cyber security, operational, technology, information security, regulatory and financial risk. Global Expertise – Managed teams located in the US, Europe, Asia and Latin America. Financial Expertise – Experienced manager and P/L risk-holder of multi-hundred millions dollar functional teams. Business Strategy Capability – Ability to transfer competitive technology innovation strategies from one industry to another. Cross-cultural competency – Led teams in the US, Europe and Asia locally and remotely. Fluent in English, Dutch, and French.
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