Director of Client Support Services
A top Texas Christian University, As one of the top Texas colleges & Universities, Baylor offers a variety of undergraduate & graduate programs.
Great customer service is my number one priority. Helping our clients solve technical problems so that they can do their job is my main goal. My team also keeps the ITS web page up-to-date with news, outage notices and maintenance announcements. I also try to anticipate the support needs of new systems as they come online. Other necessary evils of the job are meetings and reports, but working with our customers is my favorite part of client support.
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