Executive Director of Technology Services
athenahealth removes distractions that get in the way of care, with EHR, revenue cycle and population health services that improve clinical and financial results.
A visionary, customer service & user-experience oriented IT executive director with demonstrated expertise in strategy, planning, developing and implementing a wide variety of cloud and VM infrastructure, software, education, service and hardware solutions for mid-size organizations. Focus on improving the efficiency of the stakeholders, staff and internal customers of the organization via technology, process improvement & education. Experience with HITRUST certification compliance and PCI audit protocols. Well versed in adult education strategy. Champion process improvement methodologies for the organization. Strategic planning for enterprise wide implementation and operation of network infrastructure, communications, endpoint, user support, personnel training, asset management and budget optimization. Initiate and enforce strict budget controls, address organizational needs and promote technological growth. Adept at crisis management, trouble shooting, problem solving, system analysis and vendor negotiation. Advance positive organizational image through providing up to date and user-friendly technology for business group and administrative use. Experience in cross discipline project development, benchmarking, capacity planning, project and resource management. Completed master’s degree in professional service Firm leadership and Law Firm management at George Washington University in 2013. Specialties: IT and technology investment strategies, balancing disruption with environmental stability, leading network & systems engineering development, execution of technology deployment and integration.