Stacy Derstine Email Address

Vice President, Customer Service and Chief Customer Officer Arizona Public Service

APS-specific information that is required to be made public pursuant to APS's ACC Code of Conduct. This is also where any inadvertent disclosure of information will be posted.

I am responsible for the company’s state and local public affairs strategies, community affairs and corporate giving, including the APS Foundation. I have worked for APS for over 25 years and has served in a variety of customer service and regulatory roles. Prior to my current position, I was vice president, customer service, and chief customer officer, leading the company’s statewide customer service operations, marketing and customer programs. I was also responsible for product development and execution of customer-sited technologies. I have also served as general manager of regulatory and compliance, where I was responsible for regulatory affairs related to policy development, rates, pricing and revenue requirements. I also previously worked for APS Energy Services, where I was responsible for government and regulatory affairs in California, Texas, Nevada and Oregon.